The ViewPoint Hotel Policies

Check-In & Check-Out

Check-in | 4:00PM

Check-Out | 11:00AM

Please contact us prior to your stay if you expect to arrive after 8PM. Due to our limited parking, vehicles MUST be moved at time of check-out.

Must be over the age of 21 to check-in.

Parking

We offer 1 complimentary parking space per bedroom, per suite. An electric vehicle charging station is available and is on a first-come basis.

There will a $10 per vehicle, per night charge added to the guest folio for additional vehicles. Vehicles must be registered at the Front Desk.

Smoke-Free Property

The ViewPoint Hotel is pleased to offer a smoke-free environment and hotel. There is a designated area between the pool house and the pool. There is no smoking cigarettes, cigars, illegal substances, vapes, or vape pens in the suites, on the decks, on the patios, or anywhere other than the designated smoking area.

There will be a fee assessed for smoking in the suites, on the decks, porches, and patios, or anywhere on the grounds.

A deposit equal to one night's stay is required and payable at time of booking to confirm all reservations

Reservation Deposit

A deposit equal to one night’s stay is required & payable at time of booking to confirm all reservations. Reservations of 7 or more nights will require a deposit equal to half of the entire stay. The balance of the reservation is due and payable upon arrival.

We accept Visa, MasterCard, American Express, and Discover cards.

Events

Please take note that at certain times during the year, the hotel may host functions and events on the grounds, which may be considered a disturbance or an intrusion during a guest's stay.

All events must be coordinated with the hotel in advance. Any event not coordinated with the hotel may be subjected to a fee.

Additional Fees

A $25 per person, per day charge will be added to a guest's folio should they have non-registered visitors during any day in June through September and on any weekend day from October through May.

In the 1-bedroom suites only, we can accommodate an additional 2 guests on a sleeper-sofa. There is a $25 charge per person, per night for these additional guests.

Cancellation Policy

- 30+ day notice: full refund of deposit

- 14-29 day notice: refund of deposit, minus $25 cancellation fee

- Less than 14 day notice: non-refundable

- Pre-pay rate is non-refundable

-Changes or cancellations to reservation MUST be made directly through the party you booked

Due to the size & seasonal nature of our business, cancellations affect us significantly

The ViewPoint Hotel is a completely Pet-Free property in York, Maine

Pet Policy

The ViewPoint Hotel is a completely pet-free property. We do not allow pets inside or on the hotel property.

Under the American Disabilities act, we do allow certified service animals that have been trained to do work or perform tasks for an individual with a disability.

Office

The office is open from 9AM-9PM on Friday and Saturday, and 9AM-8PM Sunday-Thursday..

Locating the Office:

Upon entering The ViewPoint property, take a left and continue up to the top of the hill until you see your first open area on the right.

In the event of a non-medical emergency (example: a lock out- it happens to the best of us!), there is an after-hours phone number to call.