Employment

The Crane Hotel Group is looking for dynamic, goal- and detail-oriented team members to be the face of their ocean-side hotels, the ViewPoint and Stones Throw, in York, Maine.

Candidates should have a positive outlook, excellent communication skills, and genuinely enjoy working with people.

Front Desk Associates will be responsible for the following:

- Assisting guests and handling inquiries via telephone, email, in-person, and inter-office messaging systems.

- Working with Housekeeping to ensure that hotel standards are maintained in an accurate and timely fashion

- Inspecting the 2-acre property throughout the day to ensure guests are satisfied and any maintenance and grounds concerns have been addressed

- Creating reservations and checking guests in/out, utilizing and updating internal Property Management System

- Creating and maintaining a professional and welcoming environment for guests and colleagues

Requirements

- Must remain professional at all times, and have excellent Guest Service skills, actively listening and responding to guest needs

- Prior hotel front desk experience preferred but not required

- Hospitality, customer service or similar experience a plus

- Must take direction well, be self-motivated, and be held accountable for tasks assigned.

- Must be proficient with computers and cloud-based programs such as Dropbox and Google Drive

- Must be able to walk the property 3-5 times daily

- Must be able to available to work day, evening (office closes at approx. 9pm) and weekend shifts, as well as holidays

- Must be 18 years or older and authorized to work in the United States

- Must have reliable source of transportation

This is a fantastic position for students in business or hospitality concentrations, as well as hospitality professionals interested in becoming part of a rapidly-expanding business.

Crane Hotel Group is an EOE.

Job Type: Temporary

Salary: $14.00 to $15.00 /hour

 

Please send resume to Valerie at vfedorchak@cranehotels.com
 

THE VIEWPOINT HOTEL

contact@viewpointhotel.com

Tel: (207) 361-3261

229 Nubble Road

York, Maine 03909

PO Box 700

York Beach, Maine 03910

Office Hours: 9AM-9PM

We Accept

© 2016 Crane Hotel Group