Information
Check-In
-We can't wait to see you! All guests are required to check-in at the Front Desk upon arrival. You will be provided with your parking pass, suite key and any other relevant information at that time.
Text Messages
Please be sure you have provided us with a cell phone number to best reach you during your stay. About 3 days prior to your arrival, you will receive a text message from Stones Throw and The ViewPoint Hotels asking you to opt-in to our messaging system. Once you opt-in, you will be able to communicate with us prior to & during your stay. Don't worry, we promise we don't spam you with any marketing!
Suite Balances
Suite balances will be charged to the card on file upon check-in. If you wish to use a different credit card or a gift certificate for any remaining balance, you may do so at this time.
Agreement of Policies
In keeping your reservation, you are agreeing to all hotel policies, which can be found in your confirmation email attachment or on our policies page.
Late Arrivals
-When arranged in advance, contactless Late Check-In can be provided if guests will be arriving after the Front Desk has closed.
-Lockboxes have been installed outside every suite. Your suite key will be located inside the lockbox & your unique lockbox code and instructions on how to get to your suite will be provided to you in the form of a text message (if opted in). Simply type the code in & when the box turns green, pull down on both sides of the box to retrieve your key.
-Additional information & parking pass will be provided to you inside your suite. Please let us know when you have arrived & all vehicle information so that we may get you checked in. *To ensure your safety, all lockbox codes are changed between reservations.
Housekeeping
-In-suite housekeeping is available! Instructions on how to request service or privacy are located in your suite. Are you BIG coffee drinker? Make sure you tell us! Dry skin? We'll get you extra lotion! We are happy to bring you a customized bag of any necessities you may need more of during your stay with us, just let us know!
Privacy, Please
All suites on the property have their own private entrance. Other than the outdoors, there are no shared spaces other than with you and your guests inside your suite! For the comfort of all, no outside guests or visitors will be permitted.
Our Team
Our team has been trained on the latest sanitizing & disinfecting procedures, and is using approved antiviral cleaners.