Health & Safety

The ViewPoint Team has missed you! As we all adapt to a new normal during these times, we have made necessary changes to our practices and available amenities, ensuring that our team and guests all remain safe & healthy. We know things may look a little different than usual, but we hope you enjoy relaxing with Nubble Lighthouse views.

We thank you for your continued support and understanding!

Please review the information below.

Maine

Travel & Lodging Restrictions

*This information is the most updated information we have from the state of Maine & the town of York. We will continually update this information as we receive it.

We appreciate your continued support & understanding!

Information taken from Maine.gov

Current Information as of March 5th, 2021: 

All Maine, Vermont, New Hampshire, Massachusetts, Connecticut, and Rhode Island residents are allowed to stay at a hotel and are exempt from a 14-day quarantine or COVID-19 test.

If you are not a resident of one of the states listed above, please read below:

-Residents from any state other than those listed above, must have quarantined for 10 days in Maine prior to staying at a hotel.

-If you wish to forgo the 10-day quarantine, adults and children 12 months & older may obtain & receive a negative COVID-19 test within 72 hours prior to arrival. PCR based & Rapid testing are acceptable. Antibody testing is not accepted at this time.

-Individuals who have completed a COVID-19 vaccination series and are 14 days beyond the completion of the series are exempt from the testing and 10-day quarantine requirement above, regardless of their state of origin.

-An individual who had a positive COVID-19 molecular or antigen test is exempt from the testing and 10-day quarantine requirement above for 90 days (3 months) after their first positive test, provided they remain asymptomatic.

-Guests may also quarantine in their suite for the duration of their stay. Guests who are quarantining for the duration of their stay must comply with Maine's quarantine requirements and may not visit restaurants, businesses, crowded public spaces, shared public facilities, or dining rooms.

 

All guests, except for those from the listed states, are REQUIRED to fill out a

Certificate of Compliance, issued by the state of Maine.

Certificate must be completed prior to check-in.

Changes & Updates at The ViewPoint Hotel

Contactless Check-In

-The ViewPoint office is closed to all but staff members at this time. We're still here if you need us! Please contact us via phone, text, or email if you need anything.

-Lockboxes have been installed outside every suite. Your suite key will be located inside the lockbox & your unique lockbox code and instructions on how to get to your suite will be provided to you in the form of a text message (if opted in) shortly before your check-in. Simply type the code in & when the box turns green, pull down on both sides of the box to retrieve your key.

-Additional information & parking pass will be provided to you inside your suite. Please let us know when you have arrived & all vehicle information so that we may get you checked in. *To ensure your safety, all lockbox codes are changed between reservations.

Housekeeping

-There will be no in-suite housekeeping until further notice. Are you BIG coffee drinker? Make sure you tell us! Dry skin? We'll get you extra lotion! We are happy to bring you a customized bag of any necessities you may need more of during your stay with us, just let us know! -You may leave any rubbish or dirty towels in the provided bags outside your suite. Please let us know & we will exchange them for you! 

-Upon check-out, all suites are opened and aired out for at least one hour prior to our team beginning the cleaning & sanitizing process. We sanitize all frequent-touch areas constantly.

Private Entry

All suites on the property have their own private entrance. Other than the outdoors, there are no shared spaces other than with you and your guests inside your suite!

York, Maine Updates

-Restaurants in York are currently open for dine-in, takeout, and outdoor dining. We suggest contacting any restaurant directly as services & procedures may differ between businesses

- York Beaches are currently open

-Cloth face coverings are required indoors and in public settings, regardless of the ability to physical distance

Our Team

Our team has been trained on the latest sanitizing & disinfecting procedures, and is using approved antiviral cleaners. All team members are wearing masks & conducting temperature checks daily.

Text Messages

Please be sure you have provided us with a cell-phone number to best reach you at during your stay. About 3 days prior to your arrival, you will receive a message from Crane Hotel Group asking you to opt-in to text messages. Once you opt-in, you will be able to communicate with us prior to & during your stay. This will also be how we will provide you with you unique lockbox code to retrieve your suite key & instructions on how to get to your suite. Don't worry, we promise we don't spam you with any marketing!

Suite Balances

Any suite balances will be charged to the card on file upon check-in. If you wish to use a different credit card or a gift certificate for any remaining balance, please let us know prior to check-in. To limit contact, we will not be accepting cash at this time.

Changed Amenities

-Contactless Check-in & Check-Out

-Early Check-in & Late Check-Out Not Offered to Ensure Thorough Cleaning & Sanitation of Each Suite

-No In-Suite Housekeeping

-To Prevent Cross- Contamination, Outdoor Grills are Out of Service

-Bicycles, Beach Chairs, and Beach Shuttle will not be available at this time

Agreement of Policies

In keeping your reservation, you are agreeing to all hotel policies, which can be found in your confirmation email attachment or on our policies page. 

Frequently Asked

Click here for frequently asked questions regarding Maine lodging & travel restrictions.

229 Nubble Road | York, Maine 03909

Phone: 207-361-3261

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