Health & Safety

*This information is the most updated information from the state of Maine & the town of York. We will continually update this information as we receive it.

Information taken from Maine.gov

current information as of April 29, 2022: 

 

at this time, there are no travel restrictions for MAINE

Changes & Updates at The ViewPoint Hotel

Contactless Check-In

-The ViewPoint encourages all our guests to use our contactless check-in system, but we're still here if you need us!  You can find us in the office from 9am to 9pm, or contact us via phone, text, or email if you need anything.

-Lockboxes have been installed outside every suite. Your suite key will be located inside the lockbox & your unique lockbox code and instructions on how to get to your suite will be provided to you in the form of a text message (if opted in) shortly before your check-in. Simply type the code in & when the box turns green, pull down on both sides of the box to retrieve your key.

-Additional information & parking pass will be provided to you inside your suite. Please let us know when you have arrived & all vehicle information so that we may get you checked in. *To ensure your safety, all lockbox codes are changed between reservations.

Housekeeping

-There is no in-suite housekeeping at this time. Are you BIG coffee drinker? Make sure you tell us! Dry skin? We'll get you extra lotion! We are happy to bring you a customized bag of any necessities you may need more of during your stay with us, just let us know! -You may leave any rubbish or dirty towels outside your suite. Please let us know & we will exchange them for you! 

-Upon check-out, all suites are opened and aired out for at least one hour prior to our team beginning the cleaning & sanitizing process. We sanitize all frequent-touch areas constantly.

Private Entry

All suites on the property have their own private entrance. Other than the outdoors, there are no shared spaces other than with you and your guests inside your suite!

Agreement of Policies

In keeping your reservation, you are agreeing to all hotel policies, which can be found in your confirmation email attachment or on our policies page. 

Text Messages

Please be sure you have provided us with a cell phone number to best reach you during your stay. About 3 days prior to your arrival, you will receive a text message from Stones Throw and The ViewPoint Hotels asking you to opt-in to our messaging system. Once you opt-in, you will be able to communicate with us prior to & during your stay. This will also be how we will provide you with your unique lockbox code to retrieve your suite key & instructions on how to get to your suite. Don't worry, we promise we don't spam you with any marketing!

Suite Balances

Any suite balances will be charged to the card on file upon check-in. If you wish to use a different credit card or a gift certificate for any remaining balance, please let us know prior to check-in.  Guests who have not contacted the office prior to 9pm will be automatically checked in and any balance charged to the card on file. We are continuing to recommend contactless methods of payment when possible.

Changed Amenities

-Contactless check-in & check-out

-Early check-in & late check-out not offered to ensure thorough cleaning & sanitation of each suite

-No in-suite housekeeping

-Beach shuttle will not be available at this time

Our Team

Our team has been trained on the latest sanitizing & disinfecting procedures, and is using approved antiviral cleaners.